Privacy,made clear.
We want you to understand what happens to your information when you use Spacio. This policy explains what we collect, why we collect it, and how we work to keep it protected.
Protected
We use safeguards designed to protect your information.
Your information
You have choices regarding information you provide.
Secure communication
Rental conversations are designed to stay on Spacio.
Transparency
We explain how your information is used and shared.
Section 01
Introduction
Spacio ("Spacio", "we", "us", or "our") provides an online platform that helps people discover and manage rental spaces. Our services may include property discovery, rental applications, user verification, communication, payments, agreements, and related rental services.
This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared, and the choices available to you.
Section 02
Information We Collect
Depending on how you use Spacio, we may collect the following categories of information:
Account information
Your name, email address, phone number, password-related information, account role, and other information you provide when creating or managing your account.
Identity & verification
Information needed to verify your identity or eligibility for certain Spacio services, including identification details and supporting documents you submit.
Rental & property information
Property descriptions, locations, rental terms, availability, photos, videos, and other listing information provided by landlords.
Tenant information
Information relevant to rental applications and verification, such as employment, income, rental history, emergency contacts, and other information you provide.
Communications
Messages sent through Spacio where necessary to provide the service, support users, investigate reports, prevent fraud, or protect platform security.
Technical information
Information such as IP address, browser type, device information, pages visited, approximate usage information, and technical data needed to operate and secure the service.
Section 03
How We Use Your Information
We may use collected information to:
Section 04
How We Share Information
We do not make your personal information publicly available simply because you create a Spacio account.
Information may be shared when reasonably necessary to provide our services, including with service providers that help us operate the platform, process payments, store data, send communications, provide verification services, or maintain security.
We may also disclose information where required by law, legal process, or to protect the rights, safety, property, and security of Spacio, our users, or others.
Your rental conversations
Spacio is designed to keep rental communication within the platform. We may limit the personal information visible between tenants and landlords and may review communications where necessary for safety, fraud prevention, dispute resolution, moderation, or platform administration.
Section 05
Property Listings & Public Information
Information submitted as part of a property listing may be displayed publicly when the listing is approved for publication. This may include property photos, descriptions, location information, rental terms, property type, and other listing details.
Users should avoid including unnecessary personal or confidential information in publicly visible listing content.
Section 06
How We Protect Your Information
We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no internet-based service or electronic storage system can be guaranteed to be completely secure. You should use a strong, unique password and never share your password or verification codes with another person.
Section 07
Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce our agreements, prevent fraud, and protect the security of the platform.
Retention periods may vary depending on the type of information and the reason it was collected.
Section 08
Cookies & Similar Technologies
Spacio may use cookies and similar technologies to keep users signed in, maintain session information, remember preferences, improve functionality, understand how the service is used, and support security.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some features of the platform.
Section 09
Third-Party Services
Spacio may rely on third-party service providers for functions such as authentication, email delivery, cloud storage, verification, analytics, payments, mapping, and other infrastructure services.
These providers may process information according to their own privacy policies and the terms governing their services.
Section 10
Your Choices & Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to request access, correction, or deletion of certain information.
You may also choose not to provide certain information. However, some information may be required to create an account, complete verification, publish a listing, apply for a rental, or use particular features.
Section 11
Children's Privacy
Spacio is not intended for children who are not legally permitted to use the service. We do not knowingly collect personal information from children in violation of applicable law.
Section 12
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our services, practices, or legal requirements change. When we make material changes, we may update the date shown at the top of this page and provide additional notice where appropriate.
Section 13
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Spacio through the contact details provided on our website.
Privacy questions
Contact Spacio through our website
Stay safe on Spacio
Never share your password, one-time verification codes, or other sensitive account information with another user. Be cautious of requests for unusual payments or attempts to move rental conversations outside Spacio.